01709 599 222

Build Your Own Bundle

Save up to 20% by buying an all-in-one solution tailored to your location.

Privacy Policy

Thanks for visiting the Martek Lifecare website. This privacy policy explains the what, how and why of the information we collect when you visit our website or you use our Services. It also explains the specific ways we use and disclose that information. We want to make it clear, we take your privacy extremely seriously, and we never sell your data for sales or marketing use. Our aim is to be as clear and open as possible about what we do and why.

Martek Lifecare are committed to protecting your privacy. If you have any questions regarding the processing of your data, please email us at [email protected]

GDPR relates to The General Data Protection Regulations effective as of 25th of May 2018.

Who Are We?

Our Site, www.martek-lifecare.com is owned and operated by Martek Marine Ltd, registered in England under 03930003 whose registered address is Unit 6A, Adwick Park, Manvers, Rotherham, South Yorkshire, S63 5AB and whose main trading address is. Our VAT number is 746 460 716.

Martek Lifecare and Marine are part of the James Fisher and Sons PLCPrivacy Policy

Data Protection Officer – Danielle Le Breton
Contact email address: [email protected]

Information Collected

Martek Lifecare collect details provided by you voluntarily on registration together with information we learn about you from the use of our products or services, and visits to our website, and other websites accessible from them. We also collect information about any transactions that you undertake with us.

We may collect additional information in connection with your participation in any promotion or competitions offered by us, along with information provided when you give feedback. We also monitor customer traffic patterns and site usage to improve our service to you.

When you browse our website, we may collect information about your visit to our website, and your web browsing. That information may include your IP address, your operating system, your browser ID, your browsing activity, and other information about how you interacted with our website. We may collect this information as a part of log files as well as through the use of cookies or other tracking technologies. Our use of cookies and other tracking technologies is discussed more below. To ensure our prospects and customers receive the most relevant communications, we use some automated processes to send you communications. These processes (such as lead scoring and marketing based on behaviour), might indicate what the contents of a marketing email may be, or indicate to us when the best time to contact you might be.

We use third parties to provide information about visitors to our websites. When you visit our website we will record your IP address. This address will be matched against public and proprietary IP address databases to provide us with information about your visit. This information may identify the organisation to whom the IP address is registered but not individuals. In some limited cases i.e. single person companies, it may be possible to identify personal data from publicly available ICANN data.

We will not be collecting information about browsing habits outside of our own domains plus personal information relating to you and your private life, such as gender or age.

Use of Your Information

We will use your information to provide a personalised and tailored service when we communicate with you. We may contact you by post, email, telephone or fax for these purposes.

We may disclose Personal Information and use personal data acquired from and provided by yourself to fulfil any of your requests and to send you appropriate and useful communications. You should be aware this includes, but not limited to, the types of communications mentioned in this privacy statement.

A copy of our legitimate interests ‘balancing test’ is available on request as part of our commitment to managing your information rights. Please use the details at the start of the page to request this.

We like to ensure that we continually improve our service to you, and so from time to time, we may ask to hear your views and opinions on our products and service. This may be by post, email, telephone or fax.

There may be instances where it is necessary to communicate with you, in any event, for administrative or operational reasons relating to our products or service.

This data is held in a state of the art highly protected data storage environment within the UK and will be used to:

Email

We use the Communigator platform to send email, both the Communigator data centre and its support professionals are located within the EU.

By submitting your information into one of the martek-lifecare.com data capture points you are confirming the following:

Should you wish to stop receiving emails from Martek Lifecare, …

Please note we cannot accept unsubscribe requests through any other channel.

Disclosure of Your Information

Your information may be passed on to associated agencies who are directly involved with the products and services we provide. We will never pass your details to anyone else.

Data Security

Due to the open nature of the internet transmitting data to Martek Lifecare must only be done via approved data transmission channels. We will endeavour to ensure your data is transmitted to us using the known best practice approaches. It’s important to note, any data you send to us is sent at your own risk.

Once your data is received, it will be stored within the Martek Lifecare secure data environment, where we have robust processes and procedures to keep it safe.

YOUR RIGHTS

Martek Lifecare is working hard to ensure it sets an exemplarily standard in data management and usage. Specifically, under the proposed GDPR you have the right to request the following:

  1. The right to be informed
  2. The right of access
  3. The right to rectification
  4. The right to erasure (or be forgotten)
  5. The right to restrict processing
  6. The right to data portability
  7. The right to object
  8. Rights in relation to automatic decision making and profiling

For more information on GDPR and your rights please see
https://ico.org.uk/for-organisations/data-protection-reform/overview-of-the-gdpr/

If you have questions concerning the processing of your personal data you should contact the Data Protection Officer: Talisa Vallance, Martek Lifecare, Adwick Park, Rotherham, S63 5AB.

In the event that you have not received a response within 30 days, you have the right to contact The ICO, Wycliffe House, Water Lane, Wilmslow, SK9 5AF, Email: [email protected]  or telephone: 0303 123 1113.

Mispresentation

Whilst Martek Lifecare has taken care to ensure the accuracy of this site and its content, Martek Lifecare accepts no liability for any damage, costs, injury or financial loss of any kind incurred as a result of reliance on the information or opinions within this site.

Hypertext links within this site lead to other websites, some of which are not under the control of Martek Lifecare. All links are provided with no warranty for the information provided within them and Martek Lifecare accepts no liability for any damage, costs, injury or financial loss of any kind caused by the contents of those websites.

Copyright

This website is governed by the law of the United Kingdom and any disputes shall be subject to the exclusive jurisdiction of the English Courts. Copyright and Trademark Copyright: © Martek Lifecare 2007

The copyright in this website is owned by or licensed to Martek Lifecare. Unless stated to the contrary, the material in this website is copyright to Martek Lifecare. Reproduction is limited to downloading to a local hard disk for your personal use. The content of this website may not be copied or otherwise incorporated into or stored in any other website, electronic retrieval system or in any other publicly available form without the prior written consent of Martek Lifecare. The website is protected by the Copyright, Designs and Patents Act.