easyJet train over 500 cabin crew and pilots every month in the use of the Lifeline View defibrillator. Our crew tell us that it's easy to use due to the colour LCD display screen's visual instructions and verbal prompts guiding responders' actions to assist a casualty.
The Lifeline View has been used successfully onboard and Martek Lifecare’s support of our training program has been pivotal to the delivery and success of our crew training.
Adam Rowland, Crew Safety Training Manager
Many thanks to Martek for your help regarding our recent purchase of Lifeline AED, it was a real pleasure to get such a personal service from Moya and Matt. Our company has been delivering first aid courses, BLS and AED training for 20 years and have a number of AED trainers and have always found the Lifeline AED the easiest and most popular and many organisations have purchased your machine as a result of our training. We hope we do not have occasion to use it but know we can be confident in its ease and simplicity.
Eddy and Sheila
When our son passed away in 2016, aged 24, after suffering a cardiac arrest whilst playing football, we decided to set up a charity in his name. One of the Charity’s aims is to donate defibrillators, primarily to grassroots sports teams. When we first met Moya, we were very much still grieving but she was so supportive and understanding, we felt we were talking to a friend. We chose to supply Martek’s Lifeline AED because of its simplicity of use. Every second counts when potentially saving a life and the Lifeline AED delivers very clear, calm and authoritative instructions along the way, giving the operator confidence exactly when it is needed.
We have also found Martek’s team to be very approachable and friendly and any queries are dealt with quickly and efficiently. The support we have received from Moya has been second to none and we would like to thank her for helping us at what is still a very difficult time.
Gillian and Barry Wilkinson
The Daniel Wilkinson Foundation
We recently acquired a Defibrillator from Martek. All staff received training by Moya Murphy, who was very friendly and put over the subject matter in an informative and interesting way. There was plenty of equipment for staff to use during the training, staff present stated that they felt confident to put the training into practice should the need arise. We would definitely recommend Martek as a supplier and their defibrillator training. Knowing we have a defibrillator which is set up in school will make all the difference.
Whalton C of E Primary School
The training was a great insight for all of us and well worth our time. Thank you to Moya for the training and ‘know how’, we feel confident enough to help those when required and to crucially save lives.
Oliver Day, Project Manager
ISG Construction, London
Thanks very much to all at Martek Lifecare – particularly Moya – for your help and guidance when choosing an AED / defibrillator that suited out needs and our budget. Your help was very much appreciated and I am grateful for all the information and support you provided throughout the process. I will be recommending your products and services to any other cricket clubs and sports grounds that require an AED. Thanks again for your support and excellent customer service.
Ian Davies, HASSRA Fylde Grounds Manager
Norcross CC - Chairman & Club Welfare Officer
I attended the Birmingham Emergency Services Show in 2016 where I spent some time at the Martek Lifecare stand and discussed the potential of procuring new AEDs for Glasgow Prestwick Airport.
The Martek team were happy to spend time with me giving an overview of the products available within their range of AEDs. The Martek team as requested contacted me when I was back in the office where I spent some time looking through the range of AEDs available and also other companies in the same line.
A positive during the process was that due to my workload I had to park the procurement of de-fibs due to high priority commitments. At no time did I feel pressured by the Martek team to consolidate that sale. Martek Lifecare worked patiently with me and eventually I arranged for the sales representative to visit our site.
I am happy with the product, support & ultimately the price. The competitive negotiations have allowed me to purchase an additional de-fib.
John McCafferty, Safety, Health & Environmental Manager
Glasgow Prestwick Airport
I would like to express my appreciation for the recent Defibrillator training given by Steve for our team at Manchester Health Academy. The training was excellent, informative and interactive.
The trainer was extremely knowledgeable, pitched the training at the right level for all, engaging both newly qualified First Aiders and providing an extremely effective refresher for more established members of the Academy’s First Aid staff. Steve was able to answer all questions that were asked of him and staff left the training confident that they would be able to use the defibrillator should the occasion arise.
As a result, we have been given invaluable training in an area which is so important to the Academy, namely protecting the health and welfare of our students and staff.
Manchester Health Academy
"We chose the Lifeline AED from Martek because it was recommended to us. We found it really simple to use with easy to follow instructions.
The service we received from Martek was excellent with very obliging staff who are willing to help in any way they can.
The Lifeline AED is an amazing piece of equipment that managed to bring a 54-year-old man back to life twice."
Practice Manager - Queen Anne's Dental Practice
“Although Oakwood High School is right next door to Rotherham Hospital, with cardiac problems every second counts, this equipment could literally be the difference between life and death.”
Head Teacher - Oakwood High School
“In the 4 years I have been with Defibshop I have found Martek one of the easiest and friendliest companies to deal with. We are always kept informed on the progress of our orders and the staff are really happy to help us out when we need to go the extra mile for the customer. We have a great relationship with the staff at Martek and I know we can always rely on them to deal with issues or queries quickly and effectively.”
“Thank you for your reminders about replacing our defibrillator pads, I'm impressed with your customer service. I have recommended you to several colleagues”
Park House Dental Practice
"We purchased the Lifeline AED because it has a built-in training module; is maintenance free; can be used in a swimming pool environment; can be updated on site by the user, and was a cost-effective replacement for our obsolete Lifepak 500.
We have used the Lifeline AED in an emergency situation and found that it was simple to operate and provided a calming influence in very tense circumstances. The ability to read out data after the event provided useful feedback to the staff involved and to the management team that conducted the post-incident evaluation."
Dawlish Leisure Centre
"We have been very happy with our defibrillator supplied by Martek. Whilst we have had no reason to need support from your customer service department, we were impressed that you recently rang to confirm we had an updated chip in our machine. Your colleague was very polite and listened via her telephone to the recording on our Lifeline AED to ensure we had the most recent and updated legislation details within.
The reasons we chose the lifeline AED were: Cost - we could find nothing anywhere near comparative; it was compact and easy to store, and during testing, we found it easy to follow/use."
Sue Doyle, RDN, MinstLM, LCGI,
"On researching the market, we found the price of the AED to be very competitive. The staff were also very helpful and efficient when handling our initial enquiry.
The training DVD was excellent and the team, including non-medical staff, felt quite confident after completing the short training session. We are very pleased that we decided to purchase this impressive piece of kit."
Karen Hawkins, Practice Manager
Beechcroft Dental Practice
"Our PCT recommended 3 different companies and Martek followed up our enquiry whereas the other companies didn't.
We spoke to Justine Evans on several occasions and found her to be helpful and efficient, and worked hard to secure our order.
Ian Couldwell placed our order, which was very easy and straightforward. Shelley Clarke emailed us the invoice.
Both were very efficient."
Mr Pong's Firwood Dental Practice
"We received literature regarding the Lifeline AED in the post and were struck by how simple to use and reasonably priced the unit was.
When we were called upon to use the unit we found it very easy to use, which gave all the clinical team confidence when attending a collapse situation.
The support and back up service provided by Martek has been very good."
Heath House Surgery
"The Lifeline AED was recommended to us by a St John Ambulance first aid/life support course instructor. We also decided on the Lifeline unit as it was small and easy to use.
We had to use the unit on an adult patient in December 2007 and found it very easy to use with the clear voice instructions advising us exactly what we needed to do and when we needed to do it.
The Lifeline AED is one of the best pieces of equipment we have invested in."
Reading Dental Sedation Clinic